Valued Hotel Clients
WCI is committed to our clients’ businesses and instills trust through life long partnerships. WCI Proudly serves all participating brands.
To date we serve over 4,200 properties. We build trust with our clients and we enjoy maintaining those relationships. WCI has developed a team dedicated to our customers, the Client Success Managers. This allows every property to ensure their needs are being met.
Testimonials & Case Studies
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Staying ahead of the technology curve with innovative ways to enhance hotel offerings anywhere from guest service requests to our food and beverage ordering platforms and outlet activation offerings gives us a competitive advantage while creating a seamless digital hotel experience.
General Manager
Ultimately, when it came time to decide on guest room entertainment, we chose World Cinema to deliver the best customer experience.
General Manager
World Cinema’s customer service has been amazing. Our account’s dedicated sales director always answers our calls, assists with any issues that may arise and communicates with us post installation.
Harsh Patel
President and ceo, bh hospitality management
At Sage, we’re always looking for innovative solutions that deliver a one-of-a-kind guest experience. I want technology that works and we can trust. WCI has been the partner that listens to our vision and can deliver on time.
Matt Schwartz
Chief technology officer, sage hospitality
When it comes to Sable, I have to look at several things: quality, service and price. WCI delivered on all three. Our installation was seamless and any service or support was made a priority. It contributed to making our opening a success.
Sam Selim
IT PROFESSIONAL, SABLE at Navy pier
For over 5 years, Encore Hospitality has been partnered with WCI to provide the best technology to our properties and ultimately our guests. Our mission is to provide properties with cutting-edge products that enable guests to enjoy their stay.
Glenn Pedersen
President of hospitality, encore hospitality
World Cinema has shown to be one of the best partners SINA Hospitality has. Whenever I have an issue at any of my properties, World Cinema is available to step in, help and resolve it.
Ravi Patel
CEO and co-founder, sina hospitality
The WCI team was flexible to ensure the installation was done in time upon reopening the property. We were able to work with WCI and DISH on pausing our billing for TV services as we closed the property during the pandemic.
Jorge Garcia
Director of it, jw marriott indianapolis
WCI’s Mobile Remote has been a big hit for these thirteen Concord Hospitality properties. The feedback we have received from our guests has been positive and they are very impressed with how easy it is to use.
Brian Cornell
Chief Information Officer, Concord Hospitality
Working with World Cinema has been effortless over our ten-year relationship- both on the pricing and contract side, as well as with their knowledgable and competent technicians. In addition, we no longer face logistical challenges working with multiple vendors.
Ash Kapur
President and CEO
We experience very, very few outages. When they occur, World Cinema troubleshoots and pins them down so they don’t recur. When our guests turn on their TVs, they have to work. That’s such a fundamental part of the guest experience.
David Aungst
VP of Operations, high hotels
Streaming and casting are the wave of the future, as is 4K ultra high definition TV. World Cinema has the tools that allow you to meet these needs now and in the coming years.
Joe Deffert
Director of it, shulte hospitality group
World Cinema provides a central entertainment hub for guests, and that’s exactly what guests want during their hotel stay. They want a system that can do it all.
Nicholas McDermott
director of operations, jw marriott houston
We have regular calls with World Cinema where we review our portfolio and discuss any upgrades or issues that need to be resolved. It’s simply more than a business relationship – it’s a genuine partnership.
Brian Cornell
chief information officer, concord hospitality
Guests are going to complain if the TVs aren’t working, and we do get complaints. We want to get it fixed quickly, and World Cinema is the only provider I’ve seen that is willing to take on our customer service as its own.
