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In-Room Entertainment

Built for Scale

The Ultimate Guest Experience

WorldVue HUB is a fully customizable in-room entertainment solution to meet and exceed your brand’s expectations and your guests’ desires. Create and maintain the very best experience for your guests – and keep them coming back time and time again.

Tailor-Made for You

Designed by WorldVue’s in-house creative agency, CarrierWave Creative.

HUB™ Remote

Scan and Connect! The touchless solution keeps your hands off the in-room TV remotes and puts your personal devices in control.

  • No App Downloads
  • No Storage Needed
  • No Touching the TV Remote

HUB™ Portal

Empowering the ability to manage your hotel in real-time and provide useful stats to drive ROI.

  • Access the current state of each room
  • Reboot and edit boxes with no guest interruption
  • View real-time and historical analytics such as channels and streaming applications watched and number of hours viewed
  • Control in-room features such as events calendars and guest messaging

Communicate With Your Guests Digitally

Digitize hotel information through our own in-house channel. Display your amenities and offers through text, photos and looping videos played on each in-room television screen.

Live Stream Directly to Your Guests

Whether you are hosting a conference, a wedding, or want to provide guests with workout videos, the HUB can provide ways to stream your event LIVE, directly to guest room televisions.

  • Live stream directly from our Event Center onto in-room televisions
  • Available to click and watch through the custom property menu screen
  • Passcode protected
  • Multiple events can be streamed at once
    • Assign channel number
    • Choose name of event
    • Write a description
    • Add password of your choice
  • 24/7 Support

Benefits of the HUB

  • Custom design for your property or brand with our in-house agency, CarrierWave Creative.
  • Many different paths to the room (Ethernet, Wi-Fi, Cable Modem) – upgrade an in-room experience without the need to rewire your property.
  • Opens the door to the world of streaming video applications, which is what guests want.
  • Integrates with PMS and room controls.
  • Additional features offered to properties immediately.

HUB Mobile Remote

Scan and Connect! Our touchless solution keeps your hands off the in-room TV remotes and puts your personal devices in control.

  • The Ultimate Guest Experience
  • Controlled by the Guest’s Own Device
    • An internet-based page designed for ease of access to act as the TV remote in your hotel room. With your personal device’s camera and our QR code, you can start controlling your in-room television immediately. No app downloads. No extra storage space on your photo, no touching the TV remote.
      • More than one guest can control the TV at a time
      • Mobile Remote pairing cleared upon checkout or every day at 11:00am
    • Once a guest has checked in and arrived at their hotel room, they can scan our QR code displayed on the in-room television. Their phone is now connected to the TV as well as any other IoT devices within the room such as lights or thermostat. There are no permissions, no passwords, no new wireless networks to join, and most importantly, no touching the other devices in the room. Once connected, guests can browse through the channel guide, select a show, control volume, and change language preferences. Guests can also select streaming apps to watch on the TV.

*Available to WorldVue® HUB™ OTT Customers

HUB Portal

Enhancing the hotel guest and associate experience through technology.

We’re eager for you to try our new features, especially these:

  • Introducing: The Housekeeping Portal
    • Accessed both on the in-room TV and through the HUB™ Portal, your housekeeping staff can reassure management and guests that rooms and remotes have been sanitized
  • Features of the Housekeeping Portal
    • PMS Checked In – Whether the room is checked in or not. (Occupied – this field offers the same information and is useful for hotels with no PMS.)
    • Room Label – Room display name for the room numbers.
    • Serial Number – Room STB serial number.
    • Cleaned/Services/Sanitized – Indicates the current status of the room if cleaned, serviced, sanitized, or not.
    • Staff Code – Numeric value to indicate the staff responsible for housekeeping.
    • Updated  – Timestamp for when the room was last cleaned/services/sanitized.
    • House Kept Past – Time period elapsed since last housekeeping. Red color font indicates time greater than 24 hours.
    • Vacant Time – Time since the room was last occupied.
  • The American Hotel & Lodging Association has created the Safe Stay guidelines, an industry-wide safety initiative focusing on enhanced cleaning procedures, CDC recommended cleaning products, and social distancing, among other elements. WorldVue is an AHLA Allied Member and we are committed to going above and beyond protocol to ensure the safety of our clients’ guests.
    • View linear TV channel and app usage in real time.
    • Contactless communication. Send messages to guests through the TV system.
    • Showcase Happy Hour, events or conference information happening at your property.

*Available to WorldVue® HUB™ OTT Customers

EVOLVE & ONSTREAM

EVOLVE: “Entertain. Empower. Engage. EVOLVE®.”

Today’s guest wants simple and effortless entertainment. Powered by Android TV™ with Chromecast built in, EVOLVE® is the ultimate in-room entertainment solution personalized by guest content. It integrates third-party devices with DISH TV services, allowing guests to access apps and stream personalized content from their devices to the hotel TV. The advanced program guide and intuitive user experience combine to make content discovery and accessibility easy.

  • Advanced channel guide
  • Chromecast built-in
  • Google Play Store
  • Netflix and YouTube

ONSTREAM: Your Channels. Their Devices.

Create a better entertainment experience with live streaming TV. From apartment communities to hotels and any other type of business. OnStream lets your residents, guests, or customers stream the live TV they want on their own devices – no TV required.

  • Watch Anywhere
    • Offer “Bring your own devices”
    • No app required
  • Easy Upgrades
    • Works with your property’s existing internet network without affecting bandwidth or data caps
  • Customizable
    • User interface can be branded with colors and logo
    • Choose 24 live streaming channels for your entertainment lineup

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